AML Policy
cxcash.app is committed to complying with applicable anti-money laundering (AML), counter-terrorist financing (CTF), and economic sanctions laws in the jurisdictions where we operate.
Non-custodial wallet
cxcash.app is a non-custodial software wallet. We do not take custody of, control, or transmit your digital assets. Transactions are signed on your device and broadcast to public blockchain networks. Our role is limited to providing software that helps you manage keys and interact with networks and optional third-party services.
Zero tolerance
We have zero tolerance for money laundering, terrorist financing, sanctions evasion, fraud, and other financial crime. You may not use the Service for unlawful purposes (see our Terms of Service).
Third-party KYC/AML
Fiat on-ramp, off-ramp, and certain swap or payment features are provided by independent third parties (such as MoonPay, Ramp, Transak, or CoinExchange). Those providers perform their own customer identification, KYC, AML, and sanctions screening according to their licenses and policies. When you use those features, you are subject to their compliance requirements.
Restrictions on integrated services
We configure or block access to integrated third-party services where reasonably practicable for users in restricted jurisdictions or who appear to be sanctioned persons, consistent with provider requirements and applicable law. Availability of ramps and swaps may vary by region and may change without notice.
Law enforcement
We cooperate with legitimate law enforcement requests and regulatory inquiries as required by law. Because we do not hold user funds or private keys, we cannot freeze on-chain assets; we may, however, respond regarding information we lawfully hold or control (such as correspondence or access logs if any).
Record-keeping
We retain records relating to information we actually collect (for example, business correspondence or operational logs) in accordance with legal requirements and our data retention practices described in our Privacy Policy.
Restricted countries & regions
You may not use integrated third-party on-ramp, off-ramp, or similar regulated features if you are located in, ordinarily resident in, or a national of the jurisdictions below, or if you are a person or entity on the OFAC Specially Designated Nationals (SDN) List, UN sanctions lists, EU consolidated sanctions lists, UK HMT sanctions lists, or comparable restricted-party lists. This list may be updated without notice.
| Country / region | Notes |
|---|
| Country / region | Notes |
|---|---|
| Cuba | — |
| Iran | — |
| North Korea (DPRK) | — |
| Syria | — |
| Russia | — |
| Belarus | — |
| Crimea region of Ukraine | — |
| Donetsk (DNR) region of Ukraine | — |
| Luhansk (LNR) region of Ukraine | — |
| Venezuela | Government-related persons and entities |
| Myanmar (Burma) | — |
| Afghanistan | — |
| Sudan | — |
| South Sudan | — |
| Iraq | As applicable under sanctions programs |
| Libya | — |
| Somalia | — |
| Yemen | — |
| Zimbabwe | — |
| Central African Republic | — |
| Democratic Republic of the Congo | — |
| Mali | — |
| Nicaragua | — |
| Lebanon | Hezbollah-related persons and entities |
| Any other jurisdiction or person | Subject to comprehensive sanctions or listed on OFAC SDN, UN, EU, or UK HMT sanctions lists |
Additional provider restrictions: Third-party ramp and payment providers may impose further geographic limits (for example, certain U.S. states or Canadian provinces) beyond this list. Always review the provider's terms before completing a transaction.
Contact
Compliance questions: support@coinexchange.cash or Contact.